As of January 2021, CyberPowerPC continues faces numerous challenges which include limited supply and production due to limited inventory and minimized staffing to maintain a safe working environment.
Therefore we will continue to expect extended lead times in shipping orders.
Before contacting sales or customer service regarding your order status or if you are wondering "where is my order", "where is my shipment", keep in mind the following:
Custom PC Configurators:
4 to 5 Weeks (after order placed)
Additional lead times for specific GPUs see below:
6 to 7 weeks order with RTX 3060TI, Radeon 6800XT (after order placed)
10 to 11 weeks with RTX 3080 orders (after order placed)
Instant Ship Systems:
Ships same day with free 2-Day Delivery for orders placed before 1 PM.
We hope this helps with any questions you may have, otherwise feel free to contact us:
Our sales and support hours will remain the same as before, feel free to contact us.
Monday-Friday 8:30AM - 6PM PST
Saturday 9:30AM - 3PM PST
CALL US TOLL FREE: 1-888-900-5180
Email Support: firstname.lastname@example.org
Email Sales: email@example.com
For the RTX 3080 orders - is that 10-11 weeks from when we ordered or when the order was authorized?
Are all 3080 orders being pushed back the 10-11 weeks or just the ones that are being ordered from now and going forward?
Carla Jose I ordered on 12/11 and believe mine is being pushed back. I just don’t know when that 10-11 weeks is as of.
@Dominic Sabatini, I ordered mine the 21st of January and my estimated shipping date is on the 10th of March, just wondering if that's going to be pushed back another 10-11 weeks as well.
Is there as much or less of a wait on a 6900XT or 3090?
I ordered mine on Jan 1st and confirmed on Jan 2nd. The estimated shipping date was 01/29. That has come and gone and my last update was that it was delayed. I was told my account should have been charged last week and that it should have been shipped this week. That has come and gone too. So if it's now 10-11 weeks, I don't expect mine til some time in March. I was hoping to have it by my birthday here in February at the latest, but that's also passed. I'm trying to be understanding but I'm getting frustrated.
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