Nam Hoang
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Maximizing your Gaming Performance
CyberPowerPC gaming laptops and desktops are capable of rendering the incredible visuals that many modern games are known for. However, new games are constantly pushing the envelope when it comes t...
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What is the ERMA replacement parts process?
Welcome to CyberpowerPC eRMA submission tool. The below submission request links will allow our CyberpowerPC customers to request an eRMA for replacement parts online. This tool is to be used by cu...
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Upgrading to Windows 10?
All CyberPowerPC Windows 10 systems have been tested for the Windows 10 Creators Update and can accept the update.Learn more about the Windows 10 Creators Update here Information on support for Win...
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How do I contact customer support?
Use one of the below methods to identify your product and see the available contact options, including Email, Chat, and Phone.Please have your Customer Number or Invoice Number ready so that we can...
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Does CyberPowerPC produce and send paper catalogs?
Unfortunately we do not offer any form of mail-order service, however occasionally during major sales events we do offer a downloadable or online viewable PDF format of sales specials. You can sign...
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How to Troubleshoot Fan Issues
Excess heat can cause the fans to run faster and continuously which can potentially damage internal components and reduce the performance of the PC. Your PC may contain one or more fans to keep the...
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How to arrange an 'Out of Warranty' repair on your CyberPowerPC System
This article is aimed at providing some useful tips and guidance on arranging an 'out of warranty' repair for your CyberPowerPC system. Some of the steps and available procedures regarding repair m...
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How to troubleshoot a Overheating, Shutdown or Thermal issue on a CyberPowerPC computers
The following article provides information on identifying and resolving an issue with the system overheating, shutting down or reporting a heat-related error on startup. Is the system Overheatin...
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How to Pair a Bluetooth Devices in Windows 10
This article is intended to show you how to pair a CyberPowerPC Bluetooth enabled computer to a Bluetooth external device, in addition to providing basic troubleshooting assistance. Pair to a Bl...
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How to Troubleshoot Audio or Sound Recording Issues
Having trouble with the microphone or recording audio on your CyberPowerPC PC? If you notice symptoms like microphone not working, stuttering, jarring, crackling or choppy recording, intermittent i...