How to Resolve Blue Screen Errors and Game Crashes on Your PC

Experiencing blue screen errors and game crashes can be frustrating, but you can often resolve these issues by running specific system checks and repairs. This guide will walk you through the steps to diagnose and potentially fix these problems using built-in Windows tools.

Step 1: Reinstall Video Card Driver

• Driver Reinstallation: Uninstall the current video card driver and reinstall it to resolve potential software conflicts.

Step 2: Run Windows Memory Diagnostic

If reseating the RAM does not resolve the issue, running a Windows Memory Diagnostic can help identify memory problems:

1. Access Windows Search: Click on the Windows search bar on your taskbar.
2. Type "Windows Memory Diagnostic": Enter this phrase into the search bar and select the application from the results.
3. Choose "Restart Now and Check for Problems": This option will restart your computer and begin the diagnostic test.
4. Wait for the Test to Complete: The diagnostic will run automatically and may take some time. Your PC will restart once the test is complete.
5. Review the Results: After the restart, check the results of the diagnostic test to see if any memory issues were detected.

Step 3: Reseat Your RAM Sticks

Reseating your RAM can often resolve memory-related errors. Follow these steps to ensure your RAM is properly seated:

1. Power Down Your PC: Shut down your computer completely and unplug it from the power source.
2. Open the Case: Carefully remove the side panel of your PC case to access the internal components.
3. Locate the RAM Sticks: Identify the RAM sticks on your motherboard.
4. Remove the RAM Sticks: Gently release the clips on either side of the RAM slot and remove the RAM sticks.
5. Reinsert the RAM Sticks: Align the notch on the RAM stick with the slot and press down firmly until the clips snap back into place.
6. Test Each RAM Stick Individually: If you have multiple RAM sticks, try booting your PC with one stick at a time to identify if a specific stick is causing the issue.

Step 4: Run System File Checker (SFC) Scan

The System File Checker tool can help repair corrupted system files that might be causing blue screen errors.

Instructions:

1. Open Command Prompt as Administrator:
2. Click on the search bar in the taskbar and type "CMD."

3. Right-click on "Command Prompt" and select "Run as administrator."

4. Execute the SFC Command:

5. In the Command Prompt window, type the following command and press Enter: sfc /scannow
6. Wait for the scan to complete. This process may take some time, and it will automatically repair any corrupted files it finds.

Step 5: Run DISM Tool for System Image Repair

The Deployment Imaging Service and Management Tool (DISM) can fix issues with the system image, which might be contributing to the crashes.

Instructions:

1. Open Command Prompt as Administrator:

2. If you closed the Command Prompt after the SFC scan, reopen it by following the same steps as above.

3. Execute the DISM Command:

4. In the Command Prompt window, type the following command and press Enter: DISM /Online /Cleanup-Image /RestoreHealth
5. Allow the process to complete. This may take several minutes, and it will attempt to repair any issues with the system image.

Step 6: Reinstall Windows Without Losing Data

If the above steps do not resolve the issue, you may need to reinstall Windows. This can be done without erasing your data, ensuring your files remain intact.

Instructions:

1. Prepare for Reinstallation:
2. Ensure you have a backup of your important files, just in case.

3. Obtain a Windows installation media (USB or DVD).

4. Reinstall Windows:

5. Boot your PC from the installation media.
6. Follow the on-screen instructions to reinstall Windows.
7. Choose the option to "Keep personal files and apps" when prompted. This will reinstall Windows while preserving your data.

By following these steps, you should be able to address the blue screen errors and game crashes on your PC. If the problem persists, it may indicate a hardware issue, and you should consider contacting technical support for further assistance.