Configure the Network Adapter Settings for Optimal Performance

To determine which wired adapter is installed in your computer and configure the Network adapter settings for optimal performance, perform the following steps.

1. Press and hold the Windows () key, and then press the q key.

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2. In the Search box, type change ethernet settings.

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3. Touch or click Change Ethernet settings (System settings).

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4. Touch or click Change adapter options.

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5. Hover your cursor over the Ethernet listing making note of the network adapter manufacturer and model number.
   
   
   Note: The manufacturer and model number is how the wired adapter will be listed in Device Manager.
6. Press and hold the Windows () key, and then press the q key.

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7. In the Search box, type device manager.

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8. Touch or click Device Manager (Control Panel).

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9. In the Device Manager window, click the arrow sign next to Network Adapters.

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10. Double-tap or double-click the desired Network Adapters (it should read as Ethernet).

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11. Click the Advanced tab.

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12. In the Property: box, click Speed & Duplex and select Auto Negotiation from the drop-down menu.

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13. Click OK.

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14. Save any data, close any open program(s) and restart the computer.

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15. When your computer still cannot connect to the Internet, refer to the Resolving Not Able to Get to the Internet tab, and continue with Step 7.

 Article Version DK.01