Reset or reinstall Windows 10 on your CyberPowerPC computer

This article covers several different types of restoration, reset and reinstallation of Windows 10. Refer to the following table and select the scenario that most closely resembles your own:

Back up your files with File History

Before attempting a refresh or reset of your operating system to factory condition, it is highly recommended that you back up your data using File History.

Learn more about File History at Microsoft's Back up your files page.

Perform a System Restore in Windows 10

To perform a System Restore, follow these steps:

1. At the desktop, click the Search the web and Windows box and type Control Panel.
2. Search Control Panel for Recovery.
3. Select Recovery > Open System Restore > Next.
4. Choose the restore point related to the problematic app, driver, or update, and then select Next > Finish.

Refresh your copy of Windows 10 without losing your data

Windows 10 is capable of resetting all of its system files without affecting your personal data. Refresh will do the following:

• Reinstalls Windows 10 and keeps your personal files.
• Removes apps and drivers you installed.
• Removes changes you made to settings.
• Removes any apps your PC manufacturer installed. (If your PC came with Windows 10, apps from your PC manufacturer will be reinstalled.)

To get started with a refresh of your system files, follow these steps:

1. At the desktop, click the Search the web and Windows box and type "reset".
2. Select Reset this PC (System Setting).
3. Under Reset, this PC, select Get Started.
4. Select the option to Keep my files.
5. Note any apps or drivers that will need to be reinstalled after the refresh has completed.
6. Follow the on-screen instructions to complete the refresh process. This will take some time and your computer will restart.

 Restore your CyberPowerPC computer using Windows Push Button Reset

If you would like to reset your computer to a clean Windows 10 version and remove all of your files, follow these steps:

1. At the desktop, click the Search the web and Windows box and type "reset".
2. Select Reset this PC (System Setting).
3. Under Reset this PC, select Get Started.
4. Select the option to Remove everything.
5. If you are keeping this computer, select Just remove my files. If you are recycling the computer, select Remove files and clean the drive.
6. Follow the on-screen instructions to complete the reset process. This will take some time and your computer will restart.

Reinstall Windows 10 to the CyberPowerPC factory image using the Windows Recovery Environment (WinRE)

If you would like to reset your computer to the CyberPowerPC factory image as it was originally shipped, including CyberPowerPC factory-installed apps and software, follow these steps:

1. At the desktop, click the Search the web and Windows box and type "reset".
2. Select Reset this PC (System Setting).
3. Under Advanced Startup, select Restart now.
4. At the Choose an option screen, select Troubleshoot.
5. Select Factory Image Restore.
6. Follow the on-screen instructions to complete the reset process. This will take some time and your computer will restart.

From outside Windows

After the third attempt to boot, the computer will automatically enter the Windows Recovery Environment (WinRE). Follow these steps to restore your operating system.

1. At the Choose an option screen, select Troubleshoot.
2. At the Troubleshoot screen, select Factory Image Restore.
3. Follow the on-screen instructions to complete the reset process. This will take some time and your computer will restart.

Install or update Windows 10 drivers for your CyberPowerPC computer

CyberPowerPC updates drivers, applications, and firmware to meet the demands of new software and hardware. Learn more about installing and updating drivers in the correct order by visiting the Drivers and Downloads FAQ page.

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