How do I check shipping and product information for my order?

to check the shipping and product information for your order, you'll need to log into your account which you created when you placed your order to check all and verify all information related to your order including shipping details and product information.

To do so just visit our order status page for more details.

Or you can contact our sales department at (800)707-0393.

Before contacting sales or customer service regarding your order status or if you are wondering "where is my order", "where is my shipment", keep in mind the following:

Custom PC Configurators:

4 to 5 Weeks (after order placed)

Additional lead times for specific GPUs see below:
6 to 7 weeks order with RTX 3060TI, Radeon 6800XT (after order placed)
10 to 11 weeks with RTX 3080 orders (after order placed)