Once the order submitted, the only way to update it is by calling CyberpowerPC sales at firstname.lastname@example.org
Please have your order number ready to help expedite your order and to get you to the appropriate sales representative.
Before contacting sales or customer service regarding your order status or if you are wondering "where is my order", "where is my shipment", keep in mind the following:
Custom PC Configurators:
4 to 5 Weeks (after order placed)
Additional lead times for specific GPUs see below:
6 to 7 weeks order with RTX 3060TI, Radeon 6800XT (after order placed)
10 to 11 weeks with RTX 3080 orders (after order placed)
You can also contact our sales department by email or chat, see our sales contact article for more information.