General FAQ

Frequently Asked Questions about CyberPowerPC Generally

Question: What are your office hours?

Answer: CyberPowerPC sales support is available by Phone and Live Chat Monday-Friday 8:30 AM-6:00 PM PST. We accept Emails 24/7; however, we will reply to your request during our regular operating hours. For the fastest support, try our Live Chat, which has the highest rate of successfully answering most questions.

Question: I'm in Puerto Rico, and I'm having trouble placing an order or registering my product.

 Unfortunately, we don't have an option to ship systems to Puerto Rico. We can only register systems and provide warranty for systems in the US states and Canada.

Question: I'm in The Virgin Islands, and I'm having trouble placing an order or registering my product.

 Unfortunately, we don't have an option to ship systems to The Virgin Islands. We can only register systems and provide warranty for systems in the US states and Canada.