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General

Orders, Services and Policies.

Company Policies

  • General FAQ
  • How to Handle RMA Shipping and Tracking for Your CyberPowerPC
  • How to Request and Process a Replacement Component for Your CyberPowerPC
  • Understanding Your CyberPowerPC Warranty and Repair Process
  • Refurbished Computer / Part Warranty
  • Ecommerce Warranty Policy
See all 8 articles

Website and Store

  • How do I contact Affirm?
  • What currency is used on CyberPowerPC.com?
  • Do you sell computer parts?
  • How do I comment or leave feedback about the CyberPowerPC.com website?
  • How can I leave a testimonial, review or rate my purchase?
  • OEM vs Retail components, what is the difference?
See all 9 articles

Order Related

  • Order Status FAQ
  • Sales FAQ
  • How to Check and Manage Your RMA Status
  • Exchanges and Cross-Shipments?
  • Can I pick up my order in person?
  • My tracking number doesn't work, what should I do?
See all 25 articles

Announcements

  • Latest US Tariff Updates (as of 4/3/2025)
  • Holiday Schedule and Office Closed
  • Upgrading to Windows 10?
CyberPowerPC Help Center